Quick answer
MyOperator is an Indian cloud calling and WhatsApp platform used by 12,000+ businesses, including education brands like Aakash, Delhi Public School and PrepMed NEET. It gives an institute one professional number with IVR, call recording, WhatsApp Business API and — on its AI plan — voice agents that answer enquiry calls 24/7 in English, Hindi, Hinglish and 9 other Indian languages. Plans start at ₹5,000 a month (billed yearly, 10 users); AI agents are on custom pricing.
Key facts
| Made by | MyOperator, India |
|---|---|
| Best for | Mid-size and multi-branch institutes that want calls and WhatsApp in one place |
| Price | Sedan ₹5,000/month · SUV ₹15,000/month · AI Team custom (all billed yearly, + GST) |
| AI features | AI voice and chat agents, smart handover, missed-call-to-WhatsApp |
| Languages | English, Hindi, Hinglish + 9 Indian languages (AI voice agent) |
| Works with | Web, Android, iPhone · Zoho CRM, LeadSquared, Freshdesk, Bigin, 100+ integrations |
What is MyOperator?
MyOperator is a cloud telephony company from India. Instead of buying phone lines and a call-centre setup, an institute gets a virtual business number that rings on counsellors' mobiles or laptops, with a menu (IVR), call recording and reports in one online dashboard.
It also includes the official WhatsApp Business API, so calls and WhatsApp chats sit together. On its top plan, AI voice agents answer calls on their own, qualify the enquiry, and hand over to a human counsellor with the full conversation history. MyOperator has a dedicated education page and lists Aakash, Delhi Public School and PrepMed NEET among its users.
How MyOperator helps coaching institutes
Every admission call is answered
The AI voice agent picks up calls at any hour, answers questions about courses, batches and fees, and collects the student's details — so late-night and Sunday enquiries are not lost.
Calls and WhatsApp together
A missed call can automatically trigger a WhatsApp message with your brochure. Counsellors see both calls and chats for the same parent in one place.
One number, many branches
IVR and smart routing send callers to the right branch, course or counsellor ('Press 1 for JEE, 2 for NEET'), so a growing institute keeps one easy number.
Counsellors can't take leads with them
Calls happen on the institute's number and are recorded in the dashboard, so the enquiry history stays with the institute even if a counsellor leaves.
Fee and exam reminders
Use WhatsApp broadcasts and outbound calls for fee-due reminders, test schedules and result announcements.
Proof from education brands
MyOperator reports that Aakash saw 18% higher conversions after using it — useful reassurance for a large institute choosing a vendor.
Key features
- Virtual business number and 1800 toll-free number (add-on)
- Multi-level IVR, smart routing, call recording and live dashboards
- Official WhatsApp Business API with broadcasts and templates
- AI voice agents with 24/7 answering and context-aware human handover
- Missed-call recovery through automatic WhatsApp messages
- Mobile app for counsellors; auto-dialer add-on
- CRM integrations: Zoho CRM, LeadSquared, Freshdesk, Bigin and 100+ more
How a coaching institute can set up MyOperator
- Book a demo or start the trial on myoperator.com and complete business KYC for your number.
- Pick a local or toll-free number and add your counsellors as users.
- Build a simple IVR: course or exam choice first, then branch, then counsellor.
- Connect WhatsApp and set a missed-call message with your brochure and fee details.
- Connect your CRM (for example LeadSquared or Zoho) so every call creates or updates a lead.
- Once basic calling works, ask for the AI Team plan to add a voice agent for after-hours enquiries.
MyOperator pricing in India
| Plan | Price | What you get |
|---|---|---|
| Sedan | ₹5,000/month (billed yearly) | 10 users, IVR, unlimited calling and WhatsApp, call recording, broadcasts, basic reports |
| SUV | ₹15,000/month (billed yearly) | Everything in Sedan + smart IVR, after-call automation, CRM and 100+ integrations, API, live dashboards |
| AI Team | Custom quote | Everything in SUV + voice and chat AI agents, AI automations, dedicated onboarding and priority support |
| Add-ons | Toll-free from ₹500/month · auto-dialer ₹700/user/month | WhatsApp messages charged per message (marketing ₹0.95) |
Prices are from MyOperator's India pricing page, exclude GST and are billed yearly. Meta's WhatsApp charges are extra.
Limitations to know
- All plans are billed yearly, so the upfront cost is high for a small single-centre institute.
- AI voice agents are only on the custom-priced AI Team plan.
- WhatsApp messages cost extra per message on top of the plan.
- Setup of IVR, CRM and AI flows takes some planning — use the onboarding support.
Our verdict
Alternatives to MyOperator
- Exotel — Enterprise-grade cloud calling with AI voice agents, 150+ integrations and a 7-day free trial.
- TalkEasy — AI-first business phone at ₹999/month: virtual number, AI call answering, summaries, built-in CRM and unlimited team members.
- Interakt — WhatsApp automation with AI agents that answer admission enquiries and send fee and class reminders 24/7.
Frequently asked questions
What is MyOperator?
MyOperator is an Indian cloud calling and WhatsApp platform that gives businesses a virtual number, IVR, call recording, WhatsApp Business API and AI voice agents in one dashboard.
How much does MyOperator cost?
The Sedan plan is ₹5,000 a month and SUV is ₹15,000 a month, both for 10 users and billed yearly plus GST. The AI Team plan with AI agents has custom pricing.
Does MyOperator's AI agent speak Hindi?
Yes. MyOperator's AI voice agent supports English, Hindi, Hinglish and 9 other Indian languages, and can switch language during a call.
Do coaching institutes use MyOperator?
Yes. MyOperator lists education customers such as Aakash, Delhi Public School and PrepMed NEET on its education page.
Can MyOperator connect to LeadSquared?
Yes. MyOperator integrates with CRMs including LeadSquared, Zoho CRM, Freshdesk and Bigin.
Sources
Last checked: 6 October 2026. Online Coaching 4u is independent and is not paid by MyOperator (VoiceTree Technologies). Features and prices change — confirm on the official website before you pay.