Quick answer
Knowlarity is a long-running Indian cloud telephony company, now part of Gupshup, used by 15,000+ organisations in 65 countries. Institutes use it for a virtual business number, IVR with regional-language greetings, call recording, missed-call solutions, automated outbound calls to students and parents, and AI speech analytics. There is a 7-day free trial; paid plans are quoted per agent (roughly ₹1,499–₹3,499 per agent per month) on yearly contracts.
Key facts
| Made by | Knowlarity, acquired by Gupshup in 2022 |
|---|---|
| Best for | Institutes with steady inbound calls and outbound calling to parents |
| Price | 7-day free trial · about ₹1,499–₹3,499 per agent/month (yearly contract) · quote-based |
| AI features | Voice bots, AI speech recognition and analytics |
| Languages | Regional-language IVR greetings; AI language support on request |
| Works with | Web, mobile · CRM integration via API · SMS and WhatsApp through Gupshup |
What is Knowlarity?
Knowlarity has offered cloud telephony in India for over a decade. Its products include virtual and toll-free numbers, IVR, call recording and tracking, click-to-call, missed-call services and hosted call-centre software. Its small-business number service is known as SuperReceptionist.
Since Gupshup acquired it in 2022, Knowlarity sits alongside Gupshup's messaging platform, so voice, SMS and WhatsApp can come from one group. Its AI features include voice bots and speech recognition and analytics on recorded calls, and its education offering highlights automated outbound calls to students and parents.
How Knowlarity helps coaching institutes
Reach parents automatically
Automated outbound calls can remind parents about fee dues, PTMs and exam dates, or run quick surveys — without counsellors dialling one by one.
Missed-call campaigns
Put a missed-call number on posters and newspaper ads; every caller is captured as a lead and called back.
Local-language welcome
Personalised IVR greetings can be recorded in the local language, so parents feel comfortable from the first second.
Insights from call recordings
Speech analytics and keyword rules help spot which calls mention fees, scholarships or complaints, and push them into your CRM.
Proven at scale
With 15,000+ organisations using it, the core calling system is mature and stable.
Key features
- Virtual, local and toll-free numbers
- Multi-level IVR with personalised regional-language greetings
- Call recording, tracking and reports
- Missed-call and click-to-call solutions
- Automated outbound calling for students and parents
- Voice bots and AI speech analytics
- CRM integration through transcripts, keywords and APIs
How a coaching institute can set up Knowlarity
- Start the 7-day free trial on knowlarity.com with your mobile number.
- Choose a local, toll-free or missed-call number for admissions.
- Record an IVR greeting in English plus your local language.
- Set up outbound call campaigns for fee and exam reminders to parents.
- Connect your CRM through Knowlarity's API so calls become leads.
- Ask about voice bots and speech analytics once call volumes grow.
Knowlarity pricing in India
| Plan | Price | What you get |
|---|---|---|
| Free trial | ₹0 for 7 days | Test a virtual number and IVR |
| Cloud call-centre plans | About ₹1,499–₹3,499 per agent per month | Depending on features; yearly commitment, paid quarterly in advance |
| Toll-free / prepaid number plans | From about ₹16,800 per year | Toll-free and prepaid number packages |
| Voice bots & analytics | Custom quote | AI add-ons priced on request |
Knowlarity does not publish a price list; figures above are from independent 2026 reviews and may change. Click-to-call outbound minutes may be charged extra.
Limitations to know
- No public price list, and contracts are usually yearly.
- Fewer ready-made CRM connectors than newer tools; integration often needs developer help.
- AI features are less advanced than AI-first tools.
- Some users mention slow support responses.
Our verdict
Alternatives to Knowlarity
- MyOperator — Business number, IVR, WhatsApp and AI voice agents in one dashboard — already used by Aakash, DPS and PrepMed NEET.
- Exotel — Enterprise-grade cloud calling with AI voice agents, 150+ integrations and a 7-day free trial.
- TalkEasy — AI-first business phone at ₹999/month: virtual number, AI call answering, summaries, built-in CRM and unlimited team members.
Frequently asked questions
What is Knowlarity?
Knowlarity is an Indian cloud telephony company, part of Gupshup since 2022, offering virtual numbers, IVR, call-centre software, voice bots and speech analytics.
Does Knowlarity have a free trial?
Yes. Knowlarity offers a 7-day free trial that you can start with your mobile number.
How much does Knowlarity cost?
Pricing is quote-based. Independent 2026 reviews report roughly ₹1,499–₹3,499 per agent per month on yearly contracts, with toll-free packages from about ₹16,800 a year.
How do institutes use Knowlarity?
For admission enquiry numbers, missed-call campaigns, IVR in local languages, and automated outbound calls to students and parents for reminders and surveys.
Sources
- Knowlarity — Official website
- Prospeo — Knowlarity pricing, reviews, pros and cons
- Business Wire — Gupshup acquires Knowlarity (2022)
Last checked: 6 October 2026. Online Coaching 4u is independent and is not paid by Knowlarity (a Gupshup company). Features and prices change — confirm on the official website before you pay.