Quick answer
Interakt is an Indian WhatsApp Business platform from Jio Haptik. Coaching institutes use it to answer admission enquiries automatically with an AI agent, share brochures and fee details, qualify leads, send class, exam and fee reminders, and broadcast updates to students and parents — in 22 Indian languages, with hand-off to a counsellor when needed. It has a 14-day free trial; paid plans are monthly, plus WhatsApp's own message charges.
Key facts
| Made by | Jio Haptik (Reliance Jio group) |
|---|---|
| Best for | Admission enquiries, lead follow-up, fee and class reminders |
| Price | 14-day free trial · monthly plans · AI agents from about ₹10,000 · plus WhatsApp message fees |
| AI features | Support agent, lead-qualification agent, appointment-booking agent |
| Languages | 22 Indian languages |
| Works with | WhatsApp Business API, Instagram, Razorpay, CRMs |
What is Interakt?
Interakt is a platform for running a business on the official WhatsApp Business API. It gives an institute a shared WhatsApp inbox for the whole team, no-code chatbots, broadcast campaigns, templates, analytics and integrations with payment gateways like Razorpay.
It is powered by Jio Haptik's conversational AI — the same company that built the MyGov helpdesk that handled millions of citizen queries during COVID-19. Its AI agents can answer common questions, qualify leads and book appointments on their own, and pass the chat to a human counsellor with full context when needed.
How Interakt helps coaching institutes
Never miss an admission enquiry
Parents and students message at all hours. The AI agent replies instantly with course details, batch timings, fees and brochures, even at midnight or on Sundays.
Better lead conversion
The lead-qualification agent asks the right questions (class, exam, city, budget), scores leads and passes serious ones to your counsellors, so the team focuses on students most likely to join.
Automatic reminders
Send class schedules, test reminders and fee-due reminders on WhatsApp — where students and parents actually read messages — with Razorpay payment links.
Regular parent updates
Share attendance, test results and event updates with parents through WhatsApp templates, building trust and reducing phone calls.
Speak the family's language
With 22 Indian languages, institutes can reply to parents in Hindi, Marathi, Tamil, Telugu and more.
One inbox for the whole team
Counsellors, accounts and academic staff share one WhatsApp number and inbox, so no conversation gets lost on a personal phone.
Key features
- Official WhatsApp Business API with a shared team inbox
- AI agents: support/FAQ, lead qualification, appointment booking
- Human hand-off with full chat context
- No-code chatbot flows and broadcast campaigns
- Razorpay payment links for fee collection
- Instagram DMs, CRM integrations and campaign analytics
- 22 Indian languages
How a coaching institute can set up Interakt
- Start the 14-day free trial at interakt.shop and connect your institute's WhatsApp Business number.
- Add your FAQs: courses, batch timings, fees, address, demo-class process.
- Set up an AI agent or chatbot flow for admission enquiries, with hand-off to a counsellor.
- Create message templates for class reminders, test alerts and fee reminders (WhatsApp needs templates to be approved).
- Import student and parent contacts who have opted in, and group them by batch.
- Track replies and conversions in the dashboard and refine your messages every month.
Interakt pricing in India
| Plan | Price | What you get |
|---|---|---|
| Free trial | ₹0 for 14 days | Test the inbox, chatbots and campaigns |
| Monthly plans (Starter / Growth / Advanced) | Roughly ₹999–₹3,799 per month depending on plan and billing period | Shared inbox, automation, broadcasts; higher plans add advanced workflows and API access |
| AI agents | From about ₹10,000 | Premium add-on for AI support, lead qualification and booking agents |
| WhatsApp message charges | Per message, set by Meta | Charged separately by conversation type (marketing, utility, authentication) |
Interakt's plan prices vary by source and billing cycle and may exclude GST — confirm current pricing on interakt.shop before buying.
Limitations to know
- Total cost grows with message volume because WhatsApp charges per message on top of the plan.
- WhatsApp rules apply: contacts must opt in, and outbound messages need approved templates.
- AI agents are a separate, higher-priced add-on.
- It is a communication tool, not a teaching tool — it won't help with content or tests.
Our verdict
Alternatives to Interakt
- Eklavvya — Indian AI exam platform: question papers, proctored online tests and AI checking of handwritten answer sheets.
- Wayground (formerly Quizizz) — Create quizzes and practice tests from any PDF, chapter or video in minutes, with reports that show why students got it wrong.
- MagicSchool AI — 80+ free AI tools for teachers — lesson plans, worksheets, quizzes, rubrics and presentations.
Frequently asked questions
What is Interakt?
Interakt is an Indian WhatsApp Business API platform by Jio Haptik that offers a shared inbox, chatbots, broadcasts and AI agents for customer and student communication.
How can coaching institutes use Interakt?
To answer admission enquiries automatically, share brochures and fees, qualify leads, send class, test and fee reminders, collect fees via Razorpay links, and send updates to parents.
How much does Interakt cost?
There is a 14-day free trial. Paid plans are monthly (roughly ₹999–₹3,799 depending on plan), AI agents start around ₹10,000, and WhatsApp charges per message separately. Check interakt.shop for current prices.
Does Interakt support Hindi and regional languages?
Yes, Interakt's AI agents support 22 Indian languages.
Can a human counsellor take over the chat?
Yes. The AI agent hands the conversation to a human with the full chat history when a query needs a person.
Sources
- Interakt — WhatsApp API in education
- Interakt — AI employee on WhatsApp
- respond.io — Interakt review 2026
- Xobito — WATI vs Interakt 2026
Last checked: 27 September 2026. Online Coaching 4u is independent and is not paid by Jio Haptik. Features and prices change — confirm on the official website before you pay.